The head of the IT department at the North Pole. Sparkle designs every type of gaming console in the world and some that are not of this world. She is extremely shy and has a bad habit of turning bright red, lighting up the entire workshop, when she is embarrassed. She is very charming and funny when you get to know her. She has a charming stutter that she works hard to overcome.

Gem is a cute female elf who was a little too curious about what Santa does on his trips. She crawled into the sack during loading and hid while Santa did his rounds. She poked out at this house to see the beautiful tree and decorations without Santa seeing her. Before she knew what happened, Santa left her. She’s scared and confused and trapped. She needs a friend.